Yes, we’re still open 24/7 to accept orders in most locations internationally. Please see the current list of international exclusions over on our delivery page here.
We’re trying to keep on top of order send outs as much as possible following the necessary safety measures and guidelines. We’re working with external fulfilment partners to ensure they’re taking all the correct and necessary safety precautions.
Payment
We accept iDEAL and Paypal payments, as well as payments made by bank transfer, credit- and debit cards, Bancontact, EPS, Giropay,Apple Pay and Klarna.
Oh no! Please try an alternative payment method or contact us at info@zerowasteshave.com and one of our customer service representatives will help you as soon as they can!
Delivery
For a detailed explanation of our delivery options, please check our Delivery & Returns page. We offer fast shipping to the Netherlands (1-3 business days), and fast shipping to many countries internationally (1-5 business days).
Yes, you can. Along with your order confirmation, once your order has been shipped a tracking number will be sent over to you so you can track your order.
Please allow up to 16 working days before contacting us regarding a missing order. If you have not received your order within the allotted delivery time frame, please notify us by email at info@zerowasteshave.com.
Returns
If you’ve received the wrong item in your order, please contact us at info@zerowasteshave.com where a member of our customer service team will help you further.
If you want to return item(s) to us, please contact us with your name and order number at info@zerowasteshave.com where we will be able to advise you further on our return process.
Personal information
No, if you do not want to set up an account with us we have the option to checkout as a guest. All you’ll need is your contact and shipping information!
If you would like all information regarding yourself removed from our database, please email us at info@zerowasteshave.com.
